On Thursday morning, an American congressman got involved.
Residents in the south and southwest have been complaining for months about problems with the delivery of correspondence.
A new report released on Thursday revealed deficiencies in the post office.
The USPS Inspector General’s report highlights the four worst-performing locations in Chicago:
Delayed e-mail, including letters and packages from those locations, totals more than 62,000 from September to February.
RELATED: Chicago’s postal problems are rising, US lawmakers are getting involved
Congressman Bobby Rush, who joined local councilors and mayors in Alsip and Evergreen Park at a morning news conference, found it unacceptable.
“People who depend on the postal service, the elderly, families, other people, depending on the day-to-day postal service – it’s an absolute, epic, total, undeniable failure,” Rush said.
He demands that the postmaster resign and the management be reviewed.
The report he highlighted also revealed inaccurate reporting of delayed correspondence.
ABOUT US: Hiring USPS to Help Resolve Mail Delays in North Chicago
Some of these included “voter information” from the secretary of state.
“We don’t deserve the kind of treatment we get in Chicago,” said Pat Dowell, a third-department counselor. “This is not just a problem in the south; it is happening in the north and in the suburbs. It is time for a change.”
The report also focused on the improper scanning and handling of hundreds of parcels and the rates of absence of the letter carrier, which in some cases reached 50%.
read full report here.
Copyright © 2021 WLS-TV. All rights reserved.