Consumer protection for multi-payment and health care companies.
Sanction of the Ministry of Internal Trade for a total of $ 7.7 million to companies in medicine and prepaid health services for breaches of the publication of contracts and failure to install the unsubscribe button on their websites.
The National Directorate for Consumer Protection and Consumer Arbitration has verified whether the companies Galeno Argentina SA, Medicina Prepaga Hominis SA and CEMIC infringed Article 38 of the Law 24,240 on consumer protectionr which obliges service providers to publish the model contract to be signed on their websites.
In these cases, the fines were $ 750,000, $ 600,000 and $ 700,000, respectively, the portfolio said in a statement.
Among the reasons for the sanction, the official provisions state that these contracts “are usually concluded in compliance with the prerequisite clauses in which the relationship established between the contracting parties is asymmetric, because the conditions of the relationship are established unilaterally by the health company (…) it will be taken into account that, in the context of the public and known knowledge that crosses the country, the access to contracts through the website (…) becomes an indispensable tool for the care of the population’s health ”.
On the other hand, too The companies Aca Salud, Bristol Medicina, Apres, CEMIC, Grupo Premedic, Prevencin Salud, Esteban Echeverra Medical Circle, Assistance Corporation, Lomas de Zamora Medical Circle and Hominis Prepaid Medicine were sanctioned. for non-compliance with Resolution n316 / 18 of the Ministry of Commerce which establishes that suppliers of certain activities must Include a link on your website so that consumers agree to request the cancellation of the service, which is at a glance and easy to access.
In the latter case, the fines ranged from $ 450,000 to $ 750,000 per company.
Consumers can call 0800 666 1518; write to [email protected] or on Twitter @DNDConsumidor. Also, submit your infringement claims on the Consumer Protection website.