ExIT to strengthen emotional well-being and the mental health of employees gained greater prominence in companies after the arrival of the pandemic of Covid-19, as an effort to try to counteract the effects of changes in the way of working, which has gone from face to face home office.
World Health Organization (WHICH) considers emotional well-being as a state of mind in which the person realizes his or her own abilities, can cope with normal life pressures, can work productively and can contribute to the community; and, although it may seem, a priori, something simple to achieve, in reality it is not.
uncertainty on a personal, family and professional level, it unites before the new normal, in which professional responsibilities are related to family coexistence, causing in the population – including employees – various crises and emotional disorders, when until a year ago The main challenge for most companies was to ensure the safety and physical health of their staff.
Horizon Solutions Group (Comp), a management company Human talent, agrees that organizations need to support their employees so that they can find a balance between all their activities, with strategies such as stress management, mental health –the practice considered a type of meditation-, psychological assistance or emotional coaching.
Another emerging trend in 2021 to guarantee employee well-being is respect for digital disconnection; ie a regulation that gives priority to the right of all workers not to reply to professional calls, e-mails or messages outside their working hours or at appropriate times pause, allowed and celebrate.
At GSH we implement the #MsCercaDeTi program, where the employee is supported with constant monitoring in three non-negotiable aspects, such as mental health, physical health and productivity – productivity spoken not only at work, but also personal appearance – and advice is provided by the middle blue line available to all collaborators; in addition, we created the recognition and support program recognize and we have launched our love office pact, where we offer guidelines to all time management and disconnection staff at the end of their work schedule, exemplifies Andrea Villamizar, CEO of the Colombian company.
Also to face side effects from contingency for him coronavirus, the business sector could consider implementing comprehensive support services for employees at different levels and their families, which include psychological support, legal advice and medical services, 24 hours a day, 7 days a week.
For companies, these strategies can achieve various benefits, as a physically and mentally healthy working population, as well as resilient, as long as there is a constant and assertive communication with leaders about their emotions and needs, in order to generate timely action plans.
Covid-19 He went so far as to change companies’ work schedules to health protocols that did not exist a few months ago. These are problems that companies are trying to solve and which BPO We can solve them very quickly, Villamizar pointed out.