Microsoft is tracking Sony by offering Cyberpunk 2077 refunds to unhappy gamers


Cyberpunk 2077 from CD Projekt Red is an ambitious game, full of bugs.

James Martin / CNET

CD Projekt Red Cyberpunk 2077’s dystopian futuristic adventure game had a few difficult weeks. The reviewers threw the company over the many mistakes and errors they found in the game. Then, on Thursday, the Sony PlayStation division took the game out of its digital display case, offering refunds to any dissatisfied customers. And now, although Microsoft is still selling the game, it has also said it will offer refunds to customers who ask.

“We know that the developers at CD Projekt Red have worked hard to deliver Cyberpunk in extremely difficult circumstances,” Microsoft said in a statement on Friday. posted on Twitter. “So far, we have granted refunds for the vast majority of customers who requested one. To ensure that each player can get the experience they expect on the Xbox, we will extend our existing refund policy to provide full refunds to anyone who purchased Cyberpunk 2077 digital from the Microsoft Store, until further notice. “

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The game, which appeared on December 10, has been widely criticized for being released too early, with many game bugs. Despite the messy experience, the reviewers praised the title for its complicated views and well-told story. But players playing on older devices, especially the 2013 Xbox One and PlayStation 4, said the title it is uncomfortably slow.

CD Projekt Red, based in Poland, apologized to customers and acknowledged that its marketing and advertising did not adequately convey how the game was played on older devices. “We should have paid more attention to make it play better on PlayStation 4 and Xbox One,” the company said on its website and on Twitter.


One of the main characters of the game, Johnny Silverhand, would not be happy with this.

CD Project Red

In the last year, CD Projekt Red has indicated that it is facing some problems with the game. The game was originally released in April; then it was postponed until September 17; then November 19; then on December 10th. When announcing the latest game delay, CD Projekt Red said it was primarily to make the game work better on older game consoles.

Now that the game is there and in such a buggy state, the developer said he is working on a series of “big patches” to fix the problems. The patches will be delivered free of charge on the internet to the owners of the game.

The first solution is launched in January, and the second is scheduled for February. In both cases, the company says it is focusing on fixing bugs, rather than adding new features or stories.