The head of Microsoft, Satya Nadella, spoke at the DLD (Digital-Life-Design) conference in Munich, Germany, January 16, 2017. Guests at the 3-day conference discussed digitalization trends and developments.
Tobias Hase | image alliance | Getty Images
Microsoft’s LinkedIn business social network encountered technical issues during US business hours on Tuesday, prompting people to post about their problems accessing the LinkedIn site and app.
During the coronavirus pandemic, online communication services, such as Microsoft Teams, Slack and Zoom, suffered occasional outages. LinkedIn does not play this role, but it does provide a key role for recruiters, job seekers, and sales agents, and marketers rely on it to display ads to users.
The service has also become a more popular place to learn during the pandemic. The number of hours spent on LinkedIn Learning doubled from year to year in the fourth quarter, Microsoft CEO Satya Nadella told analysts at a conference call last month.
LinkedIn first began telling people in tweets that it was working to resolve the issues around 2 p.m., Eastern Time. Shortly afterwards, he confirmed the degraded experience on mobile devices and his website on desktop computers in a tweet. The service started to recover for certain users just before 15:00, Eastern time.
A LinkedIn representative did not immediately respond to a request for comment on how widespread the issues were.
Some people trying to access LinkedIn have encountered an error message along with a string of random letters and numbers – another type of error message from the one people encountered on Amazon, which was accompanied of dog photos.
A different message that some users saw while trying to visit LinkedIn said that “the server does not have a DNS entry.”
Microsoft acquired LinkedIn for $ 27 billion in 2016. Nadella said in January that LinkedIn has nearly 740 million members. About 6% of the company’s revenue comes from LinkedIn.
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