Google users around the world had an error accessing Google Assistant last week. The bug prevented users from accessing the Google Assistant not only on Android smartphones. Google is now said to have fixed this error.
For those of you who aren’t sure what exactly happened, here’s a brief rundown: Over the past week, some Google Assistant users have been unable to access the virtual assistant on their devices.
In the case of smart displays, both Nest devices and third-party devices, users could not bypass the white charging screen. According to a Google 9To5 report, smart display users reported seeing the four points of the Google Assistant spinning endlessly. Users of smart speakers with Google Assistant, on the other hand, reported the speaker saying “something went wrong” or “there is an error”, which made all these devices unusable.
Similarly, the smartphone app on Android and iOS continued to display the message “can’t reach Google at this time. The report said that while some users were able to transcribe their voices, others were not.
What was worrying was neither the uninstallation of the latest update for the mobile application, nor the reset of the hardware for the smart speakers and smart displays. This, according to the report, was due to issues with your Google Account. Google, according to a message on its community forum earlier today, was aware of this problem and is working to fix it.
Now, it is said that the company has solved the problem. While for most users the issue has been fixed automatically, others have received a call from Google Nest providing a code to tag their feedback.