Wake Forest, NC – Some H&R Block customers discovered on Tuesday that their incentive checks were deposited in a different account than their own.
The U.S. Treasury Department began issuing $ 600 incentive checks to taxpayers last week as part of the government’s latest pandemic relief effort.
Carlos Peppers said he became worried when he learned that his check was being deposited in a bank account with a number he did not recognize.
“To me, when I first looked at it, it looked like fraud,” Peppers said.
The account belongs to H&R Block, which Peppers used to file its taxes last year.
Many H&R Block and TurboTax customers received the money deposited in a refund transfer account that is usually created for the transfer of tax refunds.
“I’m a little excited, because I have questions like, ‘Why couldn’t you deposit everything in my account?’ “Because that takes up my time,” Peppers said.
“The IRS determines where payments for the second stimulus were sent, and in some cases the money was sent to an account other than the first stimulus payment last spring,” H&R Block said in a statement.
The money should be transferred to customer accounts by the end of the week, the company said.
“The money should have been in my account already,” said an irritated Peppers.
Chase Bank customers also had problems with incentive payments.
Anthony Papa said his payment appeared in his account and then disappeared before reappearing hours later.
“I honestly thought someone had broken my bank account because I had had problems with my bank account before,” said Pope, from Henderson.
Chase officials said they are aware of the problem with some customers and the money for the incentive is back in their customers’ accounts.