Cyberpunk 2077: Sony removes the game from the PlayStation Store

Sony Interactive Entertainment “strives to ensure a high level of customer satisfaction and we will start offering a full refund for all players who have purchased Cyberpunk 2077 through PlayStation Store and want a refund,” the official PlayStation support account posted on Twitter along with a link to a refund form.

The game, created by Polish developer CD Projekt Red, has been widely watched since its release on December 10, with users reporting bugs and crashes, especially on older game consoles. CD Projekt Red had already offered to reimburse customers who were not satisfied.

The long-awaited video game with Keanu Reeves is finally here
“Following our discussion with PlayStation, the decision was made to temporarily suspend the digital distribution of Cyberpunk 2077 on the PlayStation Store.” read a tweet of the officer Cyberpunk Twitter account 2077 posted on Friday. “You can still buy physical versions of the game in brick and mortar stores and online.”

Those who bought the game will continue to receive support and updates, the tweet added.

“We are working hard to bring Cyberpunk 2077 back to the PlayStation Store as soon as possible,” he said.

A screen displays a promotional video for "2077. Cyberpunk" in a store in Tokyo.  Physical copies are still sold.
The parent company CD Projekt also confirmed the news on its website for investors.

The company issued a statement on Monday apologizing for the problems with the game. A round of updates has been launched and a second round will be held by December 21, according to the statement, followed by two “big patches” in January and February.

Cyberpunk 2077 is full of nudity, but Twitch still allows players to stream it

Cyberpunk 2077 was originally scheduled to be released in April, but has experienced a series of delays that have left fans wondering when they will get their hands on the title.

Players of the role-playing game Cyberpunk 2077 as a nomad, a street kid or a corporate employee who travels around Night City, completing missions in a world dominated by corporations.

It features V – a customizable male or female character – who has a malware-infected biochip in his head. That malware takes the form of Johnny Silverhand, voiced by actor Keanu Reeves.

– Shannon Liao contributed to this report.