Best Buy accepts Cyberpunk 2077 returns until December 21, even if you played it

Best Buy has joined the list of retailers offering returns for copies of 2077. Cyberpunk, the company announcing (in a forum post) that it will accept returns by December 21st.

The move is unusual for Best Buy, which usually excludes open video games from its regular return policy – in most circumstances, “open physical copies of computer software, movies, music, video games, books, video game guides.” and scores can only be changed with an identical object. “

However, in light of the CD developer Projekt Red’s recognition of the game’s issues – and its offer to provide refunds by December 21 – Best Buy will offer a similar opportunity to buyers disappointed to return their copies.

On the forum post:

Normally, Best Buy cannot provide open game software returns as promised in our return and exchange here. However, after some deliberation and seeing that the seller will allow returns until 21.12.2020, Best Buy will also allow returns for selected open Cyberpunk 2077 SKUs until December 21, 2020. After this date, we will returns to Normal Return and Exchange Promise for the game

There are a few things that Best Buy customers need to keep in mind. First, Best Buy only accepts returns for 2077. Cyberpunk on PS4 and Xbox One (including regular, collectible and digital editions of the game) – PC disappointed gamers will not be able to receive a refund. In addition, the company notes that customers who choose to take advantage of Best Buy’s free SteelBook cases for the game will also need to return them, or else have the SteelBook value deducted from the refund.

Best Buy is the latest retailer to allow refunds of the game due to widespread title issues on the original PS4 and Xbox One. Since the announcement of CD Projekt Red, Sony has offered players full refunds, while taking the unprecedented step of extracting the title for purchase in its entirety from the PlayStation store. Microsoft has similarly announced that it will offer full refunds for the game, although it will continue to sell it for the time being.

CD Projekt Red is already working on patches to improve performance, with a patch to be released in the coming days, while more substantial updates are planned for both January and February to help address the “most prominent problems ”on the original Xbox One and PS4 hardware.