Apple has started adding repair scores on its website and in the Apple Store app in France to meet the requirements of the new laws on the right to repair (via MacGeneration).
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The scores, displayed on purchase pages for a range of Apple products, give devices a rating of ten for how easy it is to repair, as do iFixit repair ratings. The scores are intended to inform customers about “whether this product is repairable, difficult to repair or irreparable”, according to the French Ministry of Ecological Transition.
All iPhone 12 models received a score of 6.0, while iPhone 11 and 11 Pro have a much lower score at 4.6. IPhone 11 Pro Max and iPhone XR have a score of 4.5, and iPhone XS and XS Max and a score of 4.7 and 4.6, respectively.
Better ratings are held by the second generation iPhone SE with 6.2 and iPhone 7 Plus, iPhone 8 and iPhone 8 Plus with 6.6. The top overall model is iPhone 7, with a repair score of 6.7.
For the Mac, the 13-inch MacBook Pro M1 has a score of 5.6, the 16-inch MacBook Pro has a score of 6.3, and the MacBook Air M1 is the best at 6.5.
A French Apple support page sets the repair score information for a number of iPhones and MacBooks, with faults that justify why each device has been rated. Criteria include availability of repair documentation, ease of disassembly, availability and price of spare parts, and software updates.
Apple determines these assessments based on a network provided by the Ministry of Ecological Transition, as opposed to a central regulatory authority, but they are monitored and verified by the Directorate for Fraud Prevention (FRCCB).
In November last year, the European Union voted to support a motion on the Right to Reparations, including a mandatory labeling system for consumer electronics to provide explicit information on the repairability and longevity of products. Laws requiring technology companies to display repairability scores for their devices, like those in France, could come into force across the EU as a result.