Path of Exile 2 is on its way, but the latest expansion of the first game, Ultimatum, was released this week. It was a bit messy, to put it mildly, with the players stuck waiting in the server queues and unable to play. However, the problems were exacerbated by the decision of Grinding Gear Games to allow paid streamers to jump the ranks and start playing immediately.
As Eurogamer noted, Path of Exile producer Chris Wilson explained on a Reddit thread that the Ultimatum Challenge League, which is a process of risk / reward, in which players essentially compete, let players enter much too slowly. . “Human error” led to the fact that the normal process of migration through leaks was not run, and the players continued to be taken out of the realm until a possible remedy was made a few hours later.
But why was this Path of Exile situation different from the server issues that affected a game like Outriders, for example? Well, because not everyone was affected. The paid streams that Grinding Gear Games brought on board for launch were allowed to enter immediately, as they were supposed to air for two hours. The team thought at the time that they were not allowed to play, it was no longer in question.
“This was as close as you could get to literally putting a lot of money on the fire,” Wilson said. “So I made the hasty decision to allow these streamers to bypass the queue.”
As you can imagine, stimulating players for new content through influencers is not very effective when you are essentially fighting and lacking the ability to play. The studio will not make this type of preferential treatment solutions in the future and pointed out that “most” streamers did not actually ask them to do so.
Giving players a chance to get ahead of everyone else certainly doesn’t seem like a fair move, no matter if you paid them. However, based on Wilson’s comments, it seems that the studio has learned a very valuable lesson about public goodwill and will probably not make the same mistake again.
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