Slack says he repairs his tool to anyone DM after harassment issues

The feature is part of Slack Connected, a tool launched last year that is “designed to replace emails outside of your company,” Slack said in an initial blog post Wednesday morning.

“Following the release of DM Slack Connect this morning, we have received valuable feedback from our users on how email invitations to use this feature could be used to send abusive or harassing messages,” he told CNN Business Jonathan Price, Slack’s vice president for communication and politics. in a statement. “We are taking immediate action to prevent this type of abuse, starting today with the elimination of the ability to personalize a message when a user invites someone.”

At a virtual event hosted by Slack on Wednesday on how to “reinvent work,” company CEO Stewart Butterfield promoted the new DM feature as a way for employers to have more oversight of their employees’ conversations with the outside world.

“People in your companies … routinely send messages to outsiders, whether they’re customers or partners and suppliers, and so on,” Butterfield said. “We want to make it as easy as possible and, at best, as enchanting as possible, for two people to use Slack Connect to give you much more control and much more information about how that communication is going. ”

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