As a result of the new measures imposed by the government today, the many banks operating in the country have made adjustments to their face-to-face service hours in their own offices, branches and banks.
From 31 December, Monday to Friday, the closing hours of all banks will be until 4:00 pm and that the first two Saturdays and Sundays in January will be permanently closed, reported Association of Commercial Banks of the Dominican Republic (ABA).
ABA added that each bank will maintain its current opening hours so far in all its branches, so it urges you to visit their communication platforms to confirm when they will be available for face-to-face services.
recommendation
Likewise, the union entity recommended financial users to use digital platforms that the various banking entities remain active in providing services to their customers at all times, thus helping to reduce the presence of people in branches.
He pointed out that if it is necessary to visit offices, banks have strict protocols for preventing and retaining the virus, which include the mandatory use of a mask and disinfectant gel before entering the premises, limited access for customers to avoid congestion, cleaning and disinfection. frequent workspaces and customer service, among others.
Other measures are displaying information in high visibility places in branches and offices about what needs to be done to prevent contagion; implementation of a teleworking plan for certain areas of banks, including the most vulnerable people and an action protocol for managing contagion cases, reducing risks for third parties.